Refers to the frequency and consistency with which a short-term rental listing receives reviews, often considered an indicator of listing popularity and guest satisfaction.
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A nickname for a host who embraces technology to automate tasks, enhance guest experience, and streamline their short-term rental operations.
A situation where a guest makes a booking but then stops all communication with the host, often without checking in or providing…
Features and systems within the rental property that allow guests to adjust the temperature, such as heating, air conditioning, and ventilation.
Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.