Refers to the frequency and consistency with which a short-term rental listing receives reviews, often considered an indicator of listing popularity and guest satisfaction.
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Communication channels used to interact with potential and confirmed guests, like Airbnb messaging or VRBO’s platform.
A safety feature and design element commonly found in rental properties with balconies, providing unobstructed views and a modern aesthetic.
The process of handling bookings, coordinating check-ins and check-outs, managing guest communication, and resolving any scheduling conflicts.
Positive reviews from previous guests build trust and credibility, attracting future bookings.