The practice of dividing potential guests into distinct groups based on shared characteristics, such as demographics, travel preferences, or booking behavior, to tailor marketing and guest experiences.
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The process of vetting potential guests to minimize risks associated with property damage, security, and compliance with house rules, often involving identity…
Delivering essential documents, like house manuals or local guides, to guests in a compressed gzip file format.
Connecting yield management tools with other platforms, such as property management systems (PMS) or channel managers, to automate pricing and distribution across…
The use of natural language processing (NLP) techniques to analyze guest reviews and feedback, identifying positive and negative sentiment to improve guest…