Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and address any concerns promptly.
You may also like
A platform by Facebook designed to manage business activities across Facebook, Instagram, and Messenger, offering tools for scheduling posts, tracking messages, and…
A booking that originates from a guest who has interacted with a short-term rental listing across multiple online platforms before making a…
The automated process of updating calendar availability, rates, and booking details across multiple OTAs in real-time to prevent double bookings.
Conducting virtual check-in procedures with guests using Zoom or similar platforms, providing remote access instructions, answering questions, and ensuring a smooth arrival…