A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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A guest who books a short-term rental property for a specific period, typically for vacation or leisure purposes.
The approach and methods a host or property manager uses to operate and oversee their short-term rental business.
Efforts to attract bookings directly through a host’s own website or channels, bypassing third-party platforms and their associated fees.
Collaborating with social media influencers or travel bloggers to promote short-term rental properties to their followers and reach a wider audience.