A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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A form of marketing for short-term rentals that relies on word-of-mouth referrals, social proof, and building a strong online reputation to attract…
The process of vetting potential guests through reviews, profiles, and communication to minimize risks associated with hosting.
Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and attracting future bookings.
Comprehensive cleaning and sanitation procedures implemented between guest stays to maintain a high level of hygiene and cleanliness within the property.