A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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Essential tasks related to maintaining the cleanliness, hygiene, and functionality of a short-term rental property between guest stays.
A comprehensive guide provided to guests upon arrival at a short-term rental, containing essential information about the property, amenities, house rules, and…
Software used to manage interactions with guests, including communication, booking history, and preferences.
A system for monitoring rental income, expenses, and financial performance of the short-term rental business, often using spreadsheets or specialized software.