A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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Pre-written messages used by hosts or property managers to communicate efficiently with guests, addressing common inquiries and providing information.
The specific transient occupancy tax levied on short-term rentals by Oklahoma City, applicable to platforms like Airbnb and VRBO.
A marketing term used to highlight the experience of living like a local while staying in a short-term rental, immersing oneself in…
A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly, without waiting for host approval.