The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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The complete end-to-end flow of activities involved in a specific business process, such as guest acquisition or property maintenance, within a short-term…
The percentage of time a short-term rental property is booked during the summer months, typically considered a peak season for travel.
The process of reviewing and improving the overall structure, clarity, and effectiveness of written content for short-term rental listings and marketing materials.
Offering cleaning services during a guest’s stay, particularly common for longer bookings, ensuring a consistently pleasant experience.