The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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Pricing strategies that take into account the demand for remote work-friendly accommodations, adjusting rates based on factors like internet speed and availability…
A form of compensation offered by some short-term rental management companies to employees, granting them the right to purchase company shares.
Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
A set of guidelines for the safe and proper use and maintenance of fireplaces in a short-term rental property, including cleaning, inspections,…