A contactless check-in process that allows guests to access a short-term rental property using their smartphones, often through a digital key or access code.
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An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
A digital or physical guide providing guests with essential information about the property, house rules, local recommendations, and contact details.
A cleaning and hygiene verification program by Bureau Veritas, ensuring properties meet stringent standards for cleanliness and sanitation.
Additional services or amenities that guests can choose to add to their booking for an extra fee, providing flexibility and customization to…