A contactless check-in process that allows guests to access a short-term rental property using their smartphones, often through a digital key or access code.
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Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
Allowing guests to control the property’s thermostat through a smartphone app or smart home system, often within set temperature ranges to prevent…
Adherence to all applicable laws, regulations, and tax requirements related to operating short-term rentals, including licensing, permits, and income reporting.
Strategically managing listings across multiple platforms like Airbnb and VRBO, ensuring consistent information, calendar synchronization, and rate parity.