A contactless check-in process that allows guests to access a short-term rental property using their smartphones, often through a digital key or access code.
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The highest rating that guests can award to a short-term rental property and host, reflecting exceptional service, cleanliness, amenities, communication, and overall…
Legal contracts outlining the terms and conditions of service between short-term rental owners and property management companies, specifying responsibilities, fees, and expectations.
Efforts made by Ibis hotels to reduce their environmental impact, such as energy efficiency measures and waste reduction programs.
The handling and safeguarding of security deposits collected from guests to cover potential damages or violations of house rules.