A contactless check-in process that allows guests to access a short-term rental property using their smartphones, often through a digital key or access code.
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The oversight and management of external vendors and contractors hired to provide services related to a short-term rental property, such as cleaning,…
A themed package offered to short-term rental guests, particularly families with children, that includes amenities and decorations specifically curated for a pajama…
Actively monitoring and responding to online reviews, addressing guest feedback, and maintaining a positive brand image.
Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.