A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.
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Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.
Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…
A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.