Unique and specialized amenities that cater to a specific type of guest or interest, like a hot tub, fire pit, or game room.
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The proactive and comprehensive approach to creating positive and memorable experiences for guests throughout their entire short-term rental journey.
Communication between hosts and guests through platform messaging systems or other channels, facilitating booking inquiries, check-in instructions, and support.
A legal document that outlines the responsibilities, compensation, and expectations between a short-term rental host and an individual or company assisting with…
Providing guests with the necessary information, resources, and tools to manage their stay autonomously, including self-check-in instructions, Wi-Fi details, and appliance manuals.