Insurance or a program offered to hosts or guests to cover accidental damages to the property during a guest’s stay, providing financial protection.
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Actively soliciting and responding to guest feedback to identify areas for improvement, enhance the guest experience, and build a positive reputation.
A booking made directly through a vacation rental property’s website or other channels owned by the property manager, bypassing third-party platforms.
Maintaining clear, timely, and efficient communication channels with guests throughout their booking journey, from pre-arrival instructions to post-stay follow-ups.
Moving a short-term rental listing from one platform to another, such as switching from Airbnb to VRBO or vice versa.