Offering streaming services like Netflix as an amenity for guests to enjoy entertainment during their stay, enhancing the value proposition.
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A similar program on VRBO that recognizes hosts who meet specific performance standards and provide excellent guest service.
Refers to the physical equipment and fixtures in a short-term rental, such as door handles, locks, appliances, and plumbing fixtures.
The process of vetting potential guests before confirming a booking to minimize risks associated with property damage, disturbances, or fraudulent activities.
Providing guests with a welcome basket or assortment of local snacks upon arrival, creating a welcoming atmosphere and enhancing their experience.