A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental property to others.
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The collection, analysis, and interpretation of data related to vacation rental property performance, such as occupancy rates, revenue, and guest demographics.
The time zone observed in Djibouti (East Africa Time, EAT), essential for coordinating bookings, communication, and check-in/check-out times.
A term for a host who approaches their short-term rental business with an entrepreneurial mindset, constantly seeking growth, innovation, and new opportunities.
A system for handling lost and found items left behind by guests, ensuring their efficient retrieval or return.