A measure of a short-term rental property’s profitability, calculated by subtracting operating expenses from revenue, excluding debt service and income taxes.
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A proactive maintenance approach where worn or outdated furniture, appliances, and amenities are replaced before they break down, minimizing guest inconvenience and…
Providing guests with curated suggestions for things to do, places to eat, and attractions to visit in the local area.
The expected deterioration of a property due to regular use, distinguishing it from damage caused by guests, relevant for security deposits.
The speed at which hosts respond to booking inquiries and guest messages, crucial for securing bookings and providing excellent customer service.