The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
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A residential property with two floors or levels, often featuring bedrooms on the upper level and living spaces on the lower level.
Specialized software designed to help manage various aspects of short-term rentals, encompassing tasks like booking management, guest communication, and financial reporting.
Refers to instances where a property appears occupied on a short-term rental platform despite being actually vacant, often employed to manipulate search…
A playful term for a host skilled in negotiating with guests, service providers, and potentially local authorities related to their short-term rental…