A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest satisfaction.
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A metric representing the percentage of available nights booked in a short-term rental property during the third quarter, indicating the property’s occupancy…
The profit earned from a short-term rental property after deducting all expenses, including cleaning fees, management fees, and platform fees.
The preferred methods and frequency of communication that guests opt for when interacting with hosts, ranging from messaging platforms to email or…
The ability to hire temporary staff as needed to assist with short-term rental operations, such as cleaning, maintenance, or guest services.