A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest satisfaction.
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The time of year when a particular destination or region experiences the highest demand for short-term rentals, typically accompanied by increased booking…
Conducting focus groups with potential guests to gather feedback on listings, pricing, and amenities to optimize the rental experience and attract more…
Luxury features offered at some short-term rentals that involve water-based treatments or relaxation, such as hot tubs, Jacuzzis, or swim spas. These…
A booking option offered to guests at a discounted price, typically requiring full payment upfront and non-refundable in case of cancellation.