A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
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A unique nine-digit number assigned to individuals or businesses by the IRS for tax purposes, required for reporting rental income.
Adhering to all applicable local laws, regulations, and licensing requirements related to short-term rental operations in a specific area.
A pre-written message used as a starting point for communication with guests on short-term rental platforms. Templates can be customized to respond…
The variety of communication channels and features available to hosts and guests within a short-term rental platform or through external apps.