A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
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A term used to describe a standardized, inflexible, or potentially inflated pricing strategy for a short-term rental, often associated with large-scale property…
An individual who provides financial backing for a short-term rental business, typically in exchange for equity ownership or convertible debt.
Personalized check-in services where a host or representative physically greets guests upon arrival, provides property tours, and answers questions.