Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
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The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
The use of game-like elements, such as points, badges, and leaderboards, to motivate guest engagement and loyalty within a short-term rental context.
A type of luxurious accommodation, often found in resorts or vacation destinations, featuring direct access to a swimming pool from the room.
A writing desk crafted from the wood of a gnarled oak tree, often featuring unique knots, burls, and grain patterns. This type…