The tools and strategies used to interact with guests before, during, and after their stay, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
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The practice of tracking and updating the availability of short-term rental properties on a daily basis, ensuring accurate booking calendars and preventing…
An Albanian word for “reasonable.” Setting clear and “gjykueshëm” or reasonable house rules, such as noise levels and check-in/check-out times, helps manage…
A legal venue for resolving disputes, typically involving smaller amounts of money, that may arise between hosts and guests, such as property…
A type of insurance that protects short-term rental owners and managers from financial losses due to cyberattacks, data breaches, and other online…