The process of monitoring, responding to, and leveraging guest reviews to improve the reputation and booking potential of a short-term rental property.
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A metric used to assess the spaciousness and comfort of a short-term rental property, calculated by dividing the total square footage by…
A search filter on booking platforms that allows guests to narrow down their search results based on their budget, displaying listings within…
A comprehensive guide provided to guests upon arrival at a short-term rental, containing essential information about the property, amenities, house rules, and…
A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…