A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules, local recommendations, and emergency contacts.
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An arrangement where a host rents out a room or portion of their primary residence to a short-term guest, often offering a…
Running an unauthorized gambling operation on a short-term rental property, which is illegal in most jurisdictions and can lead to raids, arrests,…
Digital tools designed to help short-term rental hosts and managers track income and expenses for accounting and tax purposes.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.