A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules, local recommendations, and emergency contacts.
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An invite-only program by Airbnb that recognizes high-quality, well-equipped, and impeccably-maintained short-term rentals.
A set of guidelines and expectations communicated to guests before booking to ensure a safe and respectful environment for both guests and…
A framework and certification provided by Bureau Veritas to help hospitality organizations establish and maintain a safe and healthy work environment for…
A legally binding contract between the host and guest outlining the terms and conditions of the short-term rental.