The process of researching, organizing, and booking activities and experiences for guests during their stay, often provided as an additional service by short-term rental hosts or property managers.
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Providing toiletries, candles, or diffusers with pleasant scents to enhance the guest experience and create a welcoming atmosphere.
Using mobile devices and digital wallets, such as Apple Pay or Google Pay, to process payments for bookings, offering convenience and secure…
A private jacuzzi or hot tub available for guests’ exclusive use at the short-term rental property, often considered a luxury amenity.
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.