The former name of IHG One Rewards, still relevant for hosts who may have accumulated points under the old program and can redeem them for travel benefits.
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Going above and beyond standard hosting practices to provide exceptional guest experiences, often through personalized touches, unique amenities, and proactive communication.
A budgeting method where every dollar of income is allocated to specific expenses, ensuring comprehensive financial planning for short-term rentals.
A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.
The proactive upkeep and repair of short-term rental properties, utilizing technology and preventative measures to ensure guest satisfaction and minimize potential issues.