The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
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Providing a service to receive, hold, or forward mail for guests who are staying at the property for an extended period.
The process of improving a short-term rental listing on platforms like Airbnb and VRBO to attract more bookings and maximize visibility.
Providing personalized recommendations to guests for local attractions, restaurants, or activities based on data collected from IoT devices and guest preferences.
In the context of short-term rentals, this refers to the percentage of guests who do not return for a repeat booking within…