The importance of open and honest communication, accurate property descriptions, and fair pricing practices in fostering trust with potential guests.
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The period between when a guest makes a reservation and their actual arrival date.
The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their…
A staffing strategy where employees in a short-term rental business are periodically shifted between different tasks or roles to enhance skill diversity…
Costs incurred directly by a host or property manager for running their short-term rental business, such as cleaning supplies, maintenance, and guest…