The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
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A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules,…
A luxurious amenity, particularly appealing in colder climates, where heating elements are installed beneath the floor to provide radiant warmth.
Additional services offered to guests for an extra fee, such as airport transportation, grocery delivery, or restaurant reservations.
Using a combination of letters and numbers to create unique identifiers for properties, often employed by property managers with large portfolios to…