The use of software or platform tools to automate guest communication, including booking confirmations, check-in instructions, and responses to common inquiries.
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Characterizes a highly efficient and integrated approach to managing short-term rentals, often leveraging technology and automation to streamline operations.
A booking policy that allows guests to cancel their reservation within a specified timeframe and receive a full or partial refund, often…
Reviews and ratings provided by previous guests on short-term rental platforms, offering valuable insights into the guest experience and property quality.
An organic approach to marketing that focuses on building relationships and generating word-of-mouth referrals, often leveraging social media and local community engagement.