The speed and efficiency with which a host or property manager responds to guest inquiries and messages through various communication channels.
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The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and…
A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly, without waiting for host approval.
A coordinated plan for cleaning a short-term rental between guest stays, often shared and managed by co-hosts, cleaning services, or property managers.
A community-based program where residents, including short-term rental hosts, look out for suspicious activity and report it to authorities.