The speed and efficiency with which a host or property manager responds to guest inquiries and messages through various communication channels.
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Pre-written messages designed to streamline host communication with guests, covering common inquiries, booking confirmations, check-in instructions, house rules, and post-stay follow-ups.
All the tasks and processes involved in managing a short-term rental after a guest has made a booking. This includes guest communication,…
The process of identifying, diagnosing, and resolving problems or issues that may arise during the operation of a vacation rental, such as…
The practice of advertising and managing short-term rental listings across multiple online travel agencies (OTAs) and booking platforms to expand reach and…