The standard and quality of housekeeping services provided for a short-term rental, ensuring cleanliness, linen changes, and amenity replenishment.
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A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and communication throughout the guest…
A management approach focused on continuous improvement of all aspects of a business, including short-term rental operations, to enhance guest satisfaction and…
Feedback provided by guests after their stay, publicly displayed on platforms like Airbnb and VRBO, influencing future booking decisions.
A measure of guest satisfaction related to the quality and reliability of the WiFi provided in a short-term rental property.