The standard and quality of housekeeping services provided for a short-term rental, ensuring cleanliness, linen changes, and amenity replenishment.
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Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
Data that guests willingly and proactively share with hosts, such as preferences and interests, to enhance their stay experience.
A large piece of fabric used as bedding for warmth, typically provided in short-term rentals to ensure guest comfort.
Online communities within Facebook where users with shared interests can connect and engage, sometimes used by hosts to exchange tips, seek advice,…