The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
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Implementing sustainable practices to minimize environmental impact, such as using eco-friendly cleaning products and reducing single-use items.
A contactless check-in process that allows guests to access their rental property using their smartphones or other mobile devices, often through a…
A metric used to measure the percentage of time a short-term rental property is booked over a specific period. It is calculated…
The maximum number of guests allowed to stay at a property at any given time. It’s important for safety, comfort, and compliance…