A unit for measuring data transfer speed, crucial for the smooth operation of online platforms and guest experiences relying on internet connectivity.
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The economic activity generated by individuals renting out their homes or spare rooms on platforms like Airbnb and VRBO.
Online marketplaces like Airbnb and VRBO that connect short-term rental hosts with potential guests, facilitating bookings, payments, and communication.
The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.