A seamless and automated check-in process for guests arriving at a short-term rental, often involving keyless entry, digital guidebooks, and clear communication.
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A documented plan outlining procedures and resources to ensure guest safety and property protection in the event of emergencies, such as natural…
The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
A pricing strategy where hosts charge a higher nightly rate for stays that include weekends (typically Friday and Saturday nights) due to…
The approximate time a guest is expected to arrive at the short-term rental property.