The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
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A mobile application designed for guests to manage their bookings, access property information, and communicate with hosts.
The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.
Adjusting rental rates based on factors that could impact occupancy and revenue, such as seasonality, local events, and competitor pricing.
The shortest period for which a host is willing to rent out their property.