A seamless check-in process for guests that minimizes hassle and maximizes convenience, often involving keyless entry, clear instructions, and easy access to the property.
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Promotional materials and information provided to guests at the rental property, encouraging repeat bookings or additional services.
The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes…
A market research technique where hosts divide potential guests into subgroups based on shared characteristics to analyze pricing strategies, amenities preferences, and…
The expected deterioration and damage that occurs to a property over time due to normal use by guests, considered a standard operating…