A cancellation policy that allows guests to cancel their reservation and receive a full or partial refund up to a certain point before their scheduled arrival date.
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A document signed by a guest that releases the host from liability for any damages or injuries that occur on the property…
Clear, concise, and timely communication with guests, addressing their needs and inquiries promptly and professionally.
Digital tools and platforms designed to streamline various aspects of short-term rental management, including booking calendars, guest communication, pricing optimization, and financial…
Strategies for efficiently handling multiple guest inquiries, booking requests, and messages simultaneously, especially during peak seasons.