Established benchmarks and guidelines for service, cleanliness, and overall quality in the hospitality industry, often applied to short-term rentals.
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A system for handling lost and found items left behind by guests, ensuring their efficient retrieval or return.
The process of identifying and procuring high-end amenities and furnishings to elevate the guest experience and justify premium pricing.
The shortest allowable booking duration for a rental property, set by the host to manage availability and optimize pricing.
The process of confirming a guest’s identity to prevent fraud and ensure the safety and security of the property and other guests.