A centralized calendar showing the availability of a short-term rental across all listing platforms.
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Guests today have high expectations regarding cleanliness, communication, amenities, and overall experience.
A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
A personal welcome by the host or property manager upon a guest’s arrival at a short-term rental.
IHG’s sustainability program for its hotels, while not directly applicable to short-term rentals, it can inspire hosts to implement eco-friendly practices in…