Systematically analyzing guest reviews and feedback to identify areas for improvement and enhance the guest experience.
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A status awarded to top-rated Airbnb hosts who consistently provide exceptional guest experiences and meet performance standards.
Direct costs associated with providing short-term rental services, such as cleaning supplies, toiletries, and utilities, used to calculate profitability.
A fictional representation of an ideal guest for a short-term rental property, based on research and data about target demographics, behaviors, and…
The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.