Systematically analyzing guest reviews and feedback to identify areas for improvement and enhance the guest experience.
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The local area around a short-term rental property, including its safety, accessibility, amenities (restaurants, shops, attractions), and overall ambiance.
Platforms used to process online payments from guests, such as Stripe, PayPal, or Braintree.
The integration of smart home technology and devices into short-term rental properties to enhance guest experience and convenience.
Gathering guest feedback and suggestions through QR codes linked to online surveys or feedback forms.