Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.
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Specialized insurance policies designed to protect short-term rental property owners and managers from risks specific to the industry.
A basic first aid kit made available to guests by the host, typically containing essential supplies for minor injuries or emergencies.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
A secure and convenient method for hosts to provide guests with access to the property, such as lockboxes, smart locks, or in-person…