Determining the optimal frequency and timing for communication with guests, from pre-booking inquiries to post-stay follow-ups.
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A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
The primary customer segment that Ibis hotels aim to attract, typically budget-conscious travelers and business travelers.
The fluctuating balance between the availability of short-term rentals (supply) and the number of guests seeking accommodations (demand), influencing pricing and occupancy…
Tools used by hosts and property managers to streamline and automate tasks associated with managing short-term rentals, such as cleaning, maintenance, and…