The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the end of their stay.
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A building or complex containing multiple individual units that are rented out as short-term rentals.
The designated time when guests are expected to arrive at the property for their stay.
Using language and highlighting features in property descriptions that resonate with the specific interests and motivations of the defined target market.
Procedures implemented to verify the identity of guests before confirming their booking, enhancing security and reducing risks.