The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the end of their stay.
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The tools and strategies used to interact with guests before, during, and after their stay, encompassing booking inquiries, pre-arrival instructions, and post-stay…
Offering guests the convenience of making additional payments, such as for extra services or incidentals, through QR code-based payment systems.
Providing guests with Ayurvedic-inspired amenities like herbal teas, essential oil diffusers, or yoga mats to enhance their relaxation and well-being during their…
Ensuring the rental property is accessible to guests with disabilities, providing features and accommodations that meet their specific needs.