The process of gathering insights into the preferences, motivations, and behaviors of target guests to tailor marketing efforts and enhance the overall guest experience.
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A voucher or gift certificate that can be redeemed for local experiences, tours, or activities, offered as an added perk for guests.
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A type of insurance that protects both hosts and guests from financial losses due to unforeseen events like trip cancellations, medical emergencies,…
The level of contentment and fulfillment experienced by individuals working in the short-term rental industry, influenced by factors like work-life balance, autonomy,…