The process of gathering insights into the preferences, motivations, and behaviors of target guests to tailor marketing efforts and enhance the overall guest experience.
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The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
Refers to a service or product offered without any hidden fees or charges, typically used in the context of transparent pricing for…
A targeted email marketing campaign designed to promote a specific offer, event, or update related to a short-term rental business. Eblast campaigns…
The essential cleaning tasks that must be performed between each guest stay in a short-term rental to ensure basic hygiene and cleanliness.