The specific conditions and policies outlined by hosts regarding cancellations, refunds, and penalties for guests who need to change or cancel their reservations.
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The system and methods used to process payments from guests booking short-term rentals, including security deposits, cleaning fees, and rental payments.
The ongoing relationship and repeat business generated from satisfied guests who choose to book the same short-term rental property or host again.
A recognition awarded by Airbnb to hosts who consistently provide exceptional hospitality and meet specific performance criteria.
Maintaining a system for monitoring sent quotes, their expiration dates, and follow-ups with potential guests to convert inquiries into bookings.