Rules and expectations set by Airbnb and VRBO for guest behavior within a property and the surrounding community.
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A visual guide provided to guests showcasing nearby amenities like parks, grocery stores, ATMs, and public transportation, enhancing convenience.
A document that provides information about the hazards of a particular cleaning product or other chemical used in a short-term rental property.
A feature offered by some short-term rental platforms, like Airbnb, that provides guests with a refund or rebooking assistance if their stay…
The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.