Treatments applied to furniture, carpets, and other fabrics in a short-term rental to repel stains, moisture, and dirt, enhancing their durability and lifespan.
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A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.
Analyzing and optimizing the entire guest experience from pre-booking to checkout, identifying touchpoints and improving satisfaction at each stage.
Procedures and equipment in place to prevent and manage fire and safety hazards within a short-term rental property, including smoke detectors, carbon…
Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.