The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
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A metric used by investors to assess the potential profitability of a short-term rental property, calculated by dividing the projected annual rental…
A legally binding contract outlining the terms of a business partnership between two or more parties, typically for a specific project or…
A system that allows guests to access the rental property using a code, app, or other electronic means, eliminating the need for…
A legal venue for resolving disputes, typically involving smaller amounts of money, that may arise between hosts and guests, such as property…