The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
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A small room or area located between the kitchen and dining room, often included in luxury rentals, used for storing servingware, preparing…
The percentage of time a short-term rental property is occupied by paying guests over a specific period.
Experiences and attractions located near or on bodies of water that are often promoted to guests staying in short-term rentals, such as…
The comprehensive oversight of all aspects of a short-term rental business, from listing creation to guest communication and property maintenance.