Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like cleanliness, communication, and overall satisfaction.
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The main image displayed on a listing page that potential guests see first, crucial for attracting clicks and generating interest in the…
Specialized insurance coverage designed for short-term rental properties, providing protection against liability claims, property damage, and loss of income.
High-end amenities that enhance the guest experience and command premium rental rates, such as hot tubs, swimming pools, or concierge services.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.