A digital or physical guidebook provided to guests staying in a short-term rental property. It typically includes information on house rules, appliance instructions, Wi-Fi passwords, emergency contacts, and local recommendations.
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A legal contract used to protect confidential information, sometimes used in short-term rental management agreements.
Favorable feedback from previous guests, displayed on short-term rental platforms, influencing the booking decisions of potential future guests.
The set of guidelines and best practices for hosts and guests when communicating through messaging platforms on Airbnb and VRBO, ensuring clear,…
A communication style that is clear, respectful, and inclusive, addressing the needs and concerns of all guests regardless of background or ability.