A digital or physical guidebook provided to guests staying in a short-term rental property. It typically includes information on house rules, appliance instructions, Wi-Fi passwords, emergency contacts, and local recommendations.
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Software and platforms designed to capture, analyze, and manage customer feedback from various sources like reviews, surveys, and social media, helping short-term…
The process of using a guest’s online information and behavior to assess their trustworthiness and suitability as a potential renter, often used…
The practice of clearly communicating water usage policies and potential charges to guests in advance, especially in areas with water scarcity or…
A bed frame or headboard equipped with built-in technology, such as charging ports, speakers, or adjustable lighting, enhancing guest comfort and convenience.