A digital or physical guidebook provided to guests staying in a short-term rental property. It typically includes information on house rules, appliance instructions, Wi-Fi passwords, emergency contacts, and local recommendations.
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The timeliness and efficiency of addressing and resolving maintenance requests or issues reported by guests during their stay.
Scottish Gaelic phrase meaning
A period of exceptionally high demand and occupancy rates for short-term rentals, often coinciding with major events, holidays, or peak seasons.
An online platform or app that provides guests with a centralized hub for accessing booking information, communication tools, and property details.