A refundable fee collected by hosts to cover potential damages to a short-term rental property caused by guests during their stay.
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The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
A system that allows guests to access a property without a physical key, using methods like keypads, smart locks, or mobile apps.
Features and amenities that make a property accessible to guests with disabilities, such as ramps, grab bars, and wider doorways.
The practice of analyzing market data and implementing pricing strategies to maximize rental income and occupancy rates.